We are now accepting returns and exchanges on unused products 30 days after the date it was received.

We understand that in these lean economic times you may need more time to make your decision. Please remember that a sling or pouch is a 3 year investment – from the time baby is born until 3 years old or 40 lbs. Our slings and pouches are well made and will last for this baby, and the next too, if for any reason it does not we will replace it.

When returning two or more items you will be subject to a 25% restocking fee.

Please double check your PayPal shipping address, as we are not liable for shipment to an incorrect address. If you have any questions or concerns about your PayPal address please contact us.

If you need your package to arrive by a certain date please contact us at 888*645*BABY or info@rockinbabysling.com.

Please send returns to:

Rockin' Baby Shop
5048 Eagle Rock Blvd.
Los Angeles, CA 90041

Please call us before you send a return for an RA number.

We ask that they be returned unused.

If you'd like to exchange a sling or pouch for a different style please contact us first, by email at info@rockinbabysling.com or call us at 888*645*BABY, to make sure the sling or pouch you prefer is available.