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When will my item ship? Most items will ship 2 to 6 days from when the order is placed. Back orders will ship on the date listed beneath the item.
We ship Priority Mail with the US Postal Service, which generally
takes 2 to 3 days.
What countries do you ship to? We will ship anywhere the US Post Office ships
to. Charges for international shipping vary
a great deal. You can
place your order through the website, but a second email will be
sent to you with the additional shipping charges.
If you would like to find know what the charges will be contact
us at info@rockinbabysling.com or 888*645*BABY.
What if I want to return or exchange
my item? We accept returns on slings and pouches 10 days from the date it was received. Please call before you return for an RA number, send returns to: Rockin’ Baby Shop If you want to do an exchange, please call us at
888*645*baby or email us at info@rockinbabysling.com
to make sure we have the item you prefer in stock.
How do I contact you? Call us at 888*645*baby or email us at info@rockinbabysling.com.
What is your privacy policy? WE WILL NEVER, EVER GIVE OUT YOUR INFO TO ANYONE!!! When you visit this site you
may provide us with two types of information, personal information
you actively choose to disclose to make a purchase via PayPal or passive information via a "cookie". The personal information you
give us to make a purchase such as your name, billing address, billing
telephone number, email and credit card information is only used
to process your order, and possibly to contact you via email if
you indicate that you want to be informed of Rockin' Baby Sling
updates. Your credit card number is not stored on this site. We use PayPal
for all internet purchases. PayPal has an extensive privacy
policy that protects the privacy of the user. They do not sell
or rent your personally identifiable information or a list of customers
to third parties. PayPal participates
in the Council of Better Business Bureau's BBBOnLine Privacy Program
and voluntarily has their practices reviewed by TRUSTe, an independent,
non-profit organization whose mission is to build users' trust and
confidence in the Internet by promoting the use of fair information
practices. For more information please go to PayPal
to read their privacy
policy. A cookie is placed by this
site and by PayPal. A cookie
is placed to help us gather information about how many people visit
this site, how they use it and when they visit. None of this information
is connected to your personal information or email address. Cookies
are a feature of web browsers (Netscape Navigator, Internet Explorer
etc.) that allow web servers to recognize the computer that is being
used to access a site. They are miniscule bits of data that are
stored on a user's web browser on one site to simplify subsequent
transactions with that site by the same user or to streamline the
user's use of related web pages. Cookies make it easier for a user
to move between sites and to make internet transactions. They should
make a user's online experience easier and more personalized. They
do not compromise a user's personal information.
SLING
FAQs: How easy is
a sling to use? Using a Rockin' Baby Sling is very easy, but
does take a little time and practice to learn. Once you've become
proficient in using it you will be able to put your child in the
sling easily, securely, quickly and comfortably. You will find that
it swiftly becomes a simple and natural process. You will have more success learning to
use the sling if you start out with a fed and rested baby.You may
also find that it is easier to first try it with your baby's weight
supported in your lap. Once baby is securely in the sling quickly
stand and start moving...baby loves the motion.
Is it safe? The Rockin' Baby Sling is very
safe and secure when used properly. It is the responsibility of
the user to follow the instructions and read the safety and warnings.
Use common sense when using the sling and it will be safe. Always
keep one hand on baby until you are very comfortable using the sling.
Be aware of how baby's body may extend beyond yours when moving
around doorjambs, hot items, sharp corners etcetera. Never use while
cookingKeep a hold of baby when bending or moving quickly. Remember
there are no straps holding your baby in. It is possible for a child
to climb out of the sling, so do not use the sling with an uncooperative
child.
Is it comfortable? The Rockin' Baby Sling is very
comfortable. Instead of arms going numb when you carry baby for
too long, the sling distributes weight across shoulder, upper back
and hip. If the strap becomes uncomfortable it can be spread out
to form a cap over the shoulder. It is also good to change shoulders
periodically. With a heavier child you may want to lower the rings
slightly.
Will the sling
fit me? All of our slings are One-Size-Fits-All.
Because they are ring slings they can be adjusted to fit
both the wearer and the child. If you are petite the tail will be
longer on you, if you are large the tail will be shorter. The tail
length will also vary depending on the carrying position used and
the size of the child in the sling.
At what age
can baby be worn in the sling? Baby can be worn in the sling
from the time of birth until 40 pounds.
How do you wash
the sling? The sling should be washed
in cold water on the gentle cycle. To quiet the clanking rings,
pin or tie a couple of socks around them. Tumble dry low (with the
socks still around the rings). Is the fabric
safe? The slings are made of 100%
cotton, breathable fabric. Also, all of our sling fabric is pre-washed.
What kind of
fabrics do you use? All of our slings and pouches are made out of
cotton, breathable fabrics.
The majority of them are made of either 100% cotton voile
or 100% cotton poplin, the rest are either 100% cotton twill, 95%
cotton / 5% stretch poplin, and linen / cotton blend.
We pre-wash all of the fabrics before they are sewn, therefore
you have no shrinkage or running.
Are the fabrics
breathable? All
of the fabrics we use are very breathable. We choose our fabrics specifically for
their breathable quality.
Will my sling
have a pocket? All of our slings have a pocket with a Velcro closure. The reversible slings have 2 pockets, one on both sides of the tail. How do you adjust
it? The tail is pulled through
both rings, then doubled back through the top ring like a belt.
One pulls the tail to adjust the size of the pouch, which changes
depending on baby's size and on the carrying position. The front
and back rails of the pouch can also be adjusted independently by
pulling the appropriate side of the tail just below the rings.
Do you do custom
slings? We do custom slings if you
provide the fabric and trim. We also can shorten your sling if you are very petite. Contact us for more info at 888*645*BABY
or at info@rockinbabysling.com. What about the
lack of padding? We have found padding to be
bulky, hot and unnecessary. It doesn't make the sling any more comfortable,
but does make it less versatile. The lack of padding makes it comfortable
on hot days, easy to fit into a diaper bag, easier for nursing baby
in the sling, easier to adjust and change babies position, and more
useful as a blanket.
How strong are
the rings? We use four different ring
types, plastic, metal, brass and aluminum. Our plastic and aluminum rings are tested by our ring supplier
in the following ways: • Impact Testing •
Pull Testing •
Soaking in bleach and then a full washer/dryer cycle •
Freezing followed by additional impact testing •
Heating followed by additional pull testing Additionally, each ring is
individually tested and inspected before shipment. It must pass
an impact test and a 250 pound pull test before being considered
ready to ship. The metal and brass rings have
been tested for weights of up to 1480 lbs. We have never had any problems with any
of our rings. We use
the larger gauge metal rings because the thinner gauges have been
recalled by other sling companies in the past.
Where
are the slings made? All
of our slings and pouches are made in Los Angeles, California by
hardworking moms and dads! We make our slings and pouches here in Los Angeles so that we can be sure of the quality. We see every sling and pouch before it is shipped. Why does your
sling cost more? Our
slings costs us more to make because we use 2 1/2 yards of high
quality fabric on one-sided slings and 5 yards on reversible slings
that we then pre-wash. We
also use 7 yards of trim around the sling, and sometimes even patches.
Our pouches are fully adjustable and reversible with zippers, and are made with 3 yards of fabric. All of our slings and pouches are sewn with 40 lb weight thread which helps
make them even stronger. We pay all of our stitchers fair, living
wages here in Los Angeles.
Our slings are made with very high quality work and it is
important to us to have this high standard for all babies!
Can I purchase
one at a retail store? Yes. We have a Retail Stores
link with a list of stores that carry Rockin' Baby Slings. If you
have a retail store and would like to carry our slings please contact
us at info@rockinbabysling.com or at 888*645*BABY. When will I
receive my order? Your order, depending where
in the United States you are located, will arrive in 2 to 4 business
days via US Postal Service 2-day Priority Mail. Most orders ship
the day they are received. If you place your order late in the day
it will ship the following day, or if you place your order late
on Friday it will ship on Monday. If you would like your order sooner,
please call or email us, and we can arrange to expedite shipping
for an additional charge.
What countries
do you ship to? We will ship anywhere the US
Post Office ships to. Charges
for international shipping vary a great deal.
You can place your order through the website, but a second
email will be sent to you with the additional shipping charges.
If you would like to find know what the charges will be contact
us at info@rockinbabysling.com
or 888*645*BABY.
What is your
return policy? We will accept sling returns 10 days from the time it was received. Please call first for an RA number. Send returns to: Rockin' Baby Shop 5048 Eagle Rock Blvd Los Angeles, CA 90041 888*645*baby We ask that they be returned unused. What is your
privacy policy? We will never give out your
info!!! When you visit this site you
may provide us with two types of information, personal information
you actively choose to disclose to make a purchase via PayPal or passive information via a "cookie". The personal information you
give us to make a purchase such as your name, billing address, billing
telephone number, email and credit card information is only used
to process your order, and possibly to contact you via email if
you indicate that you want to be informed of Rockin' Baby Sling
updates. Your credit card number is not stored on this site. We use PayPal
for all internet purchases. PayPal has an extensive privacy policy
that protects the privacy of the user. They do not sell or rent
your personally identifiable information or a list of customers
to third parties. PayPal participates in the
Council of Better Business Bureau's BBBOnLine Privacy Program and
voluntarily has their practices reviewed by TRUSTe, an independent,
non-profit organization whose mission is to build users' trust and
confidence in the Internet by promoting the use of fair information
practices. For more information please go to PayPal
to read their privacy policy. A cookie is placed by this
site and by PayPal.
A cookie is placed to help us gather information about how many
people visit this site, how they use it and when they visit. None
of this information is connected to your personal information or
email address. Cookies are a feature of web browsers (Netscape Navigator,
Internet Explorer etc.) that allow web servers to recognize the
computer that is being used to access a site. They are miniscule
bits of data that are stored on a user's web browser on one site
to simplify subsequent transactions with that site by the same user
or to streamline the user's use of related web pages. Cookies make
it easier for a user to move between sites and to make internet
transactions. They should make a user's online experience easier
and more personalized. They do not compromise a user's personal
information.
POUCH FAQs:
How easy is
a pouch to use? Using a Rockin' Baby Pouch is very easy, but
does take about five minutes and practice to learn. Once you've
become proficient in using it you will be able to put your child
in the pouch easily, securely, quickly and comfortably. You will
find that it swiftly becomes a simple and natural process. You will have more success learning to
use the pouch if you start out with a fed and rested baby. You may
also find that it is easier to first try it with your baby's weight
supported in your lap. Once baby is securely in the pouch quickly
stand and start moving...baby loves the motion.
Is it safe? The Rockin' Baby Pouch is very
safe and secure when used properly. It is the responsibility of
the user to follow the instructions and read the safety and warnings.
Use common sense when using the pouch and it will be safe. Always
keep one hand on baby until you are very comfortable using the pouch.
Be aware of how baby's body may extend beyond yours when moving
around doorjambs, hot items, sharp corners etcetera. Never use while
cooking. Keep a hold of baby when bending or moving quickly. Remember
there are no straps holding your baby in. It is possible for a child
to climb out of the pouch, so do not use it with an uncooperative
child.
Is it comfortable? The Rockin' Baby Pouch is very
comfortable. Instead of arms going numb when you carry baby for
too long, the pouch distributes weight across shoulder, upper back
and hip. If the strap becomes uncomfortable it can be spread out
to form a cap over the shoulder. It is also good to change shoulders
periodically.
Will the pouch
fit me? All of our pouches come in
extra small, small/medium and medium/large sizes. The pouch can be adjusted with the zippers
to fit both different sized wearer and child, and for carrying position. The small/medium size fits a wide range of body shapes and sizes. The small / medium size can be adjusted to fit people 5'3" and 120 lbs to 6' and 220 lbs. The medium/large size can be adjusted to fit people from 5'9" and 160 lbs to 6'6" and 260 lbs.
At what age
can baby be worn in the pouch? Baby can be worn in the pouch
from the time of birth until 40 pounds. How do you wash
the pouch? The pouch should be washed
in cold water on the gentle cycle. Tumble dry low. Is the fabric
safe? The pouches are made of 100%
cotton, breathable fabric. Also, all of our pouch fabric is pre-washed before it is sewn so you don't have to worry about shrinkage or running fabric.
What kind of
fabrics do you use? All of our slings and pouches are made out of
cotton, breathable fabrics.
The majority of them are made of either 100% cotton voile
or 100% cotton poplin, the rest are either 100% cotton twill, 95%
cotton / 5% stretch poplin, and linen / cotton blend.
We pre-wash all of the fabrics before they are sewn, therefore
you have no shrinkage or running.
Are the fabrics
breathable? All
of the fabrics we use are very breathable. We choose our fabrics specifically for
their breathable quality.
Will my pouch
have a pocket? All
of our pouches have two small pockets with a Velcro closure on the
shoulder zipper cover. How do you adjust
it? After trying on the pouch to
see if it needs to be adjusted, you will use the zippers to make
it smaller if necessary. How strong are
the zippers? We had the pouches tested and
they can hold up to 420 lbs we recommend only carrying up to a
35 lb toddler though! We also had the zippers individually tested
and they held up to 130 lbs each. Where are the
pouches made? All
of our slings and pouches are made in Los Angeles, California by
hardworking moms!
Why does your
pouch cost more? Our
pouch costs us more to make because we use 2 1/2 yards of high quality
fabric that we then pre-wash. We also use trim around some pouches, and sometimes even patches.
We also have four zippers and use a special 40 lb weight thread
to sew all of our slings and pouches. We pay all of our stitchers
fair, living wages here in Los Angeles.
Our pouches and slings are made with very high quality work
and it is important to us to have this high standard for all babies!
Can I purchase
one at a retail store? Yes. We have a Retail Stores
link with a list of stores that carry Rockin' Baby Slings and/or
Pouches. If you have a retail store and would like to carry our
slings or pouches please contact us at info@rockinbabysling.com or at 888*645*BABY.
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