Rockin’ Baby

Sling Questions

How Easy is a Sling to use

Using a Rockin' Baby Sling is very easy, but does take a little time and practice to learn. Please read over the instructions you receive with your sling to learn how to use it. Once you've become proficient with it you will be able to put your child in the sling easily, securely, quickly and comfortably. You will find that it swiftly becomes a simple and natural process. If you ever need more help you can contact us by phone or email to walk you through your early learning stages of babywearing at 888*645*baby or support@rockinbabysling.com. We've been wearing our children for years now and have lots of experience and knowledge that we'll happily pass along.

You will have more success learning to use the sling if you start out with a fed and rested baby. You may also find that it is easier to first try it with your baby's weight supported in your lap.

Once baby is securely in the sling, quickly stand and start moving... baby loves the motion. [Back to Top]

Can I breast feed my baby in the Rockin' Baby Sling?

The sling is once of the nicest, most comfortable and nurturing places to breast feed your baby. It is also very private, as you can use the tail of the sling to cover up with, allowing you to comfortably breast feed your baby anywhere, as soon as baby is hungry. [Back to Top]

How do I breast feed my baby in the Rockin' Baby Sling?

Put your baby in the sling in a cradle hold, with the sling compartment adjusted so it is riding high, just below breast level, then pull down the inner fabric of the sling.

Once baby is latched on you can hold baby's head slightly so it is comfortable for you and doesn't pull, or you may want to adjust the sling slightly to support baby's head more or slide a small folded receiving blanket under baby's head.

When baby begins sitting up you can even breast feed with baby in a seated cradle hold or hip carry position. [Back to Top]

Can I wear twins in the Rockin' Baby Sling?

As newborns you can put both babies in the sling together, side by side, with one's head at the other's feet -- like two kids sharing a bed. As they get bigger you can wear a pouch on one shoulder, with one twin, and a sling that can be adjusted when it is on over the other shoulder, with the other twin... or you can give your partner one of them to wear. [Back to Top]

Is it safe?

The Rockin' Baby Sling is very safe and secure when used properly. It is the responsibility of the user to follow the instructions and read the safety and warnings. Use common sense when using the sling and it will be safe. Always keep one hand on baby until you are very comfortable using the sling. Be aware of how baby's body may extend beyond yours when moving around doorjambs, hot items, sharp corners etcetera. Never use while cooking. Keep a hold of baby when bending or moving quickly. Remember there are no straps holding your baby in. It is possible for a child to climb out of the sling, so do not use the sling with an uncooperative toddler. Click here to read the full safety guidelines. [Back to Top]

Is it comfortable?

The Rockin' Baby Sling is very comfortable. Instead of arms going numb when you carry baby for too long, the sling distributes weight across shoulder, upper back and hip, and as baby grows bigger, you grow stronger. The shoulder strap can be spread out to form a cap over the shoulder so that it fits very comfortably and nicely distributes baby’s weight. It is much more comfortable to wear the sling so that it fits snugly, with baby’s bottom reaching to your belly button to about 6 inches below – if baby is any lower than that you may feel it in your back. It is also good to change shoulders periodically. With a heavier child you may want to lower the rings slightly.[Back to Top]

At what age can baby be worn in the Rockin' Baby Sling?

Baby can be worn in the sling from the time of birth until 40 pounds. You can also change carrying positions to match baby's mood and development. [Back to Top]

Is it okay to wear a premature baby in the Rockin' Baby Sling?

It is great to wear premature babies. Wearing your baby is a lot like an extension of time in the womb with baby able to feel and hear your breath, your heartbeat, your voice, and be close enough so that baby’s needs can be met almost instantly. [Back to Top]

How do I wash the Rockin' Baby Sling?

The sling should be washed in cold water on the gentle cycle. To quiet the clanking rings, pin or tie a couple of socks around them. Tumble dry low (with the socks still around the rings). It is best not to use any liquid softeners. [Back to Top]

Is the fabric safe?

The slings are made of very breathable fabrics, all 100% cotton, unless it states otherwise in the product details.  Also, all of our sling fabric is pre-washed in salt water to set the colors, prevent shrinkage and to soften the fabric. [Back to Top]

What kind of fabrics do you use?

All of our slings and pouches are made out of cotton, breathable fabrics.  The majority of them are made of 100% cotton poplin or cotton sateen, the rest are either 100% cotton twill, 95% cotton / 5% lycra, or a linen / cotton blend.  We pre-wash all of the fabrics before they are sewn so you don’t have any shrinkage or running. We also have 100% organic cotton poplin and sateen fabric printed with low-impact dyes with our exclusive Rockin' Baby designs. [Back to Top]

Are the fabrics breathable?

All of the fabrics we use are very breathable.  We choose our fabrics specifically for their breathable quality. [Back to Top]

Will my Rockin' Baby Sling have a pocket?

All of our older sling styles have a pocket with a Velcro closure, and the newer fabrics have a pocket with a zipper closure.  The reversible slings have 2 pockets, one on both sides of the tail. [Back to Top]

How do you adjust it?

The tail is pulled through both rings, then doubled back through the top ring like a belt. You pull the tail to adjust the size. The front and back rails of the compartment can also be adjusted independently by pulling the appropriate side of the tail just below the rings. [Back to Top]

What about the lack of padding?

We have found padding to be bulky, hot and unnecessary. It doesn't make the sling any more comfortable, but does make it less versatile. The lack of padding makes it comfortable on hot days, easy to fit into a diaper bag, easier for nursing baby in the sling, easier to adjust and change babies position, and more useful as a handy blanket. [Back to Top]

How strong are the rings?

We use aluminum rings.  Our aluminum rings are tested by our ring supplier in the following ways: [Back to Top]

• Impact Testing
• Pull Testing
• Soaking in bleach and then a full washer/dryer cycle
• Freezing followed by additional impact testing
• Heating followed by additional pull testing

Additionally, each ring is individually tested and inspected before shipment. It must pass an impact test and a 250 pound pull test before being considered ready to ship. [Back to Top]

Where are the Rockin' Baby Slings made?

All of our slings and pouches are made in Los Angeles, California by hardworking moms and dads!  We make our Rockin' Baby Slings and Pouches here so that we can be sure of the quality.  We get to see every sling and pouch before it is shipped. [Back to Top]

Why does your sling cost more?

Quality! We make a premium quality product here in Los Angeles, California, not abroad. Because they are made here we can constantly monitor production, making sure that everything meets our high standards and safety requirements. Our slings also cost us more to make because we use 2 1/2 yards of high quality fabric on one-sided slings and 5 yards on reversible slings that we then pre-wash.  Our pouches are fully adjustable and reversible with zippers, and are made with 3 yards of fabric.  All of our slings and pouches are sewn with 40 lb weight thread, which helps make them even stronger. We pay everyone who works with us a good, fair, living wage here in Los Angeles.  [Back to Top]

Can I purchase one at a retail store?

Yes. We have a Stores link with a listing of boutiques that carry Rockin' Baby Slings. [Back to Top]

Pouch Questions

How easy is a pouch to use?

Using a Rockin' Baby Pouch is very easy, but does take a little time and practice to learn. Please read over the instructions you receive with your pouch to learn how to use it. Once you've become proficient with it you will be able to put your child in the pouch easily, securely, quickly and comfortably. You will find that it swiftly becomes a simple and natural process. If you ever need more help you can contact us by phone or email to walk you through your early learning stages of babywearing at 888*645*baby or support@rockinbabysling.com. We have been wearing our children for years now and have lots of experience and knowledge that we'll happily pass along. You will have more success learning to use the pouches if you start out with a fed and rested baby. You may also find that it is easier to first try it with your baby's weight supported in your lap. Once baby is securely in the pouch, quickly stand and start moving... baby loves the motion. [Back to Top]

Is it safe?

The Rockin' Baby Pouch is very safe and secure when used properly. It is the responsibility of the user to follow the instructions and read the safety and warnings. Use common sense when using the pouch and it will be safe. Always keep one hand on baby until you are very comfortable using the pouch. Be aware of how baby's body may extend beyond yours when moving around doorjambs, hot items, sharp corners etcetera. Never use while cooking. Keep a hold of baby when bending or moving quickly. Remember there are no straps holding your baby in. It is possible for a child to climb out of the pouch, so do not use it with an uncooperative toddler. Click here to read the full safety guidelines. [Back to Top]

Is it comfortable?

The Rockin' Baby Pouch is very comfortable. Instead of arms going numb when you carry baby for too long, the pouch distributes weight across shoulder, upper back and hip. The shoulder fabric should be spread out to form a cap over the shoulder for comfort, with the zippers across the back. It is also more comfortable when it has a comfortably snug fit. The bottom of the pouch wants to reach your belly button to 6 inches below. It is also good to change shoulders periodically. [Back to Top]

Can I breast feed my baby in the Rockin' Baby Pouch?

The pouch is once of the nicest, most comfortable and nurturing places to breast feed your baby. It is also very private. [Back to Top]

How do I breast feed my baby in the Rockin' Baby Pouch?

Put your baby in the pouch in a cradle hold, with it adjusted to a zipper where it fits comfortably and snugly. Once baby is latched on you can hold baby's head slightly so it is comfortable for you and doesn't pull, or you may want to slide a small folded receiving blanket under baby's head. When baby begins sitting up you can even breast feed with baby in a seated cradle hold or hip carry position. [Back to Top]

Can I wear twins in the Rockin' Baby Pouch?

As newborns you can put both babies in the pouch together, side by side, with one's head at the other's feet -- like two kids sharing a bed. As they get bigger you can wear a pouch on one shoulder, with one twin, and a sling that can be adjusted when it is on over the other shoulder, with the other twin... or you can give your partner one of them to wear. [Back to Top]

Will the Rockin' Baby Pouch fit me?

All of our pouches come in extra small, small/medium and medium/large sizes.  The pouch can be adjusted with zippers to fit both different sized wearer and child, and for carrying positions. Because all of our pouches are adjustable via hidden zippers to four sizes, most couples can share one size, meaning you don't have to buy two different sized pouches. Click here for our easy sizing chart [Back to Top]

At what age can baby be worn in the Rockin' Baby Pouch?

Baby can be worn in the pouch from the time of birth until 40 pounds. You can change carrying positions to match baby's mood and development. [Back to Top]

Is it okay to wear a premature baby in the Rockin' Baby Pouch?

It is great to wear premature babies. Wearing your baby is a lot like an extension of time in the womb with baby able to feel and hear your breath, your heartbeat, your voice, and be close enough so that baby’s needs can be met almost instantly. Always make sure that baby's chin is not resting on her chest restricting her breathing. If need be baby should lay flatter in the bottom of the pouch, or a small folded receiving blanket can be folded up and put under baby's neck. [Back to Top]

Is there any padding?

The pouches have a little padding along the inside rail of the pouch for seated positions. It does not add any significant bulk to the pouch, but does add to baby's comfort. [Back to Top]

How do I wash the pouch?

The pouch should be washed in cold water on the gentle cycle with the zipper cover on, protecting the zippers. Tumble dry low with the zipper cover still on. We recommend not using any liquid fabric softeners. [Back to Top]

Is the fabric safe?

The pouches are made of very breathable fabrics, all 100% cotton, unless it states otherwise in the product details.  Also, all of our Rockin' Baby Pouch fabric is pre-washed in salt water to set the colors, prevent shrinkage and to soften the fabric. [Back to Top]

What kind of fabrics do you use?

All of our Rockin' Baby Pouches are made out of cotton, breathable fabrics.  The majority of them are either 100% cotton sateen or cotton poplin, the rest are either 100% cotton twill, 95% cotton / 5% lycra, or a linen / cotton blend.  We pre-wash all of the fabrics before they are sewn so you don’t have any shrinkage or running. We also have 100% organic cotton poplin and sateen fabric printed with low-impact dyes with our exclusive Rockin' Baby designs. [Back to Top]

Are the fabrics breathable?

All of the fabrics we use are very breathable.  We choose our fabrics specifically for their breathable quality. [Back to Top]

Will my pouch have a pocket?

All of our pouches have a small pocket with a Velcro closure in the zipper cover. [Back to Top]

How do you adjust it?

After trying on the pouch to see if it needs to be adjusted, you will use the zippers to make it smaller if necessary.  There are 4 sizes to each pouch, you can make it just a 1/2 inch smaller, to 4 1/2 inches smaller, depending on the carrying position you are using. [Back to Top]

How strong are the zippers?

We had the pouches tested and they can hold up to 420 lbs -- we recommend only carrying up to a 40 lb toddler though! We've also had the zippers individually tested and they hold up to 130 lbs each. [Back to Top]

Where are the pouches made?

All of our Rockin' Baby Pouches are made in Los Angeles, California by hardworking moms and dads!  We make our Rockin' Baby Pouches here so that we can be sure of the quality.  We get to see every sling and pouch before it is shipped. [Back to Top] 

Why does your pouch cost more?

Quality! We make a premium quality product here in Los Angeles, California, not abroad. Because they are made here we can constantly monitor production, making sure that everything meets our high standards and safety requirements. Our pouches are fully adjustable and reversible with zippers, and are made with 3 yards of fabric.  All of our pouches are sewn with 40 lb weight thread, which helps make them even stronger. We pay everyone who works with us a good, fair, living wage here in Los Angeles.  [Back to Top]

Can I purchase one at a retail store?

Yes. We have a Stores link with a list of boutiques that carry Rockin' Baby Slings and/or Pouches. [Back to Top]

Return / Exchange Policies:

Return Policy

We are now accepting returns on unused Rockin’ Baby products 14 days after the date it was received. We understand that in these lean economic times you may need more time to make your decision. Please remember that a sling or pouch is up to a 3 year investment – from the time baby is born until 3 years old or 40 lbs. Our slings and pouches are well made and will last for this baby, and the next too. If for any reason it does not, we will replace it. Also remember that there is a learning curve with babywearing and it can take a little practice before it feels easy and natural. It is worth the effort to enjoy the benefits of babywearing. Please feel free to call us for any help walking you through your first steps of babywearing at 888*645*baby (2229), or click here to see an instructional video.

Please note that only new, unused and unwashed items in their original packaging will be accepted for a full refund. If any returned Rockin’ Baby item is dirty, washed, or incomplete we may deduct a restocking fee of 25% or refuse the refund.

When returning two or more Rockin’ Baby items you will be subject to a 25% restocking fee.

Please allow up to two billing cycles for your refund to appear on your credit card statement.

Returns received after 14 days and before 60 days will receive a store credit only. We will not accept any returns after 60 days.

No returns are accepted on sale items.

Before sending a return please call us at 888*645*baby (2229) or email us at support@rockinbabysling.com with your transaction information for a return authorization number.

Please send returns to:

Rockin' Baby
5048 Eagle Rock Blvd.
Los Angeles, CA 90041
Attn: Returns

Past 60 days? Consider selling your Rockin’ Baby item on eBay or on the BabyWearing Sale/Swap List. Another option is to donate your sling or pouch to No Mother Left Behind, an organization that gives baby carriers to mothers who can’t afford them. [Back to Top]

Exchange Policy

We will exchange any new, unused, and unlaundered Rockin’ Baby Sling or Pouch at any time for another item. We understand that you may you may have bought the Rockin’ Baby Sling or Pouch while you were pregnant and may need a different size or pattern. When you send us an exchange please include your name and shipping address, $9.00 for return shipping, information from your original receipt, and the style name or number and size of the Rockin’ Baby item you would like. If you want to make sure we have the Rockin’ Baby item you would prefer in stock beforehand call us at 888*645*baby (2229) or email us at support@rockinbabysling.com.

If an item ever comes to you with any damage or defect we will exchange it promptly at our cost.[Back to Top]

Please send exchanges to:

Rockin' Baby
5048 Eagle Rock Blvd.
Los Angeles, CA 90041
Attn: Exchanges

Shipping Policy:

When will my item ship?

All slings and pouches on our website are in stock unless it states otherwise. We ship via Priority Mail with the US Postal Service, which generally takes 2 to 3 days after your order has been shipped.

Our shipping days are Monday, Thursday and Friday. If you need to Express Mail on a Tuesday or Wednesday you must call 213-713-5208 or 213-761-2651 to request shipping on a Tuesday or Wednesday. If you place your order late on Friday it will ship on Monday. Any orders placed on Saturday, Sunday or holidays will ship the following Monday, Thursday or Friday, whichever comes first. If you would like your order sooner, please call us at 888*645*2229 or email us at info@rockinbabysling.com.

*Please make sure to double check your address if you choose to pay via Paypal, we only ship to the address provided to us from Paypal. If you are not able to provide the correct address through Paypal you can call or email us the updated address. [Back to Top]

When will I receive my order?

Your order, depending where in the United States you are located, will arrive in 2 to 4 business days via US Postal Service 2-day Priority Mail after your order has been shipped.

Our shipping days are Monday, Thursday and Friday. If you need to Express Mail on a Tuesday or Wednesday you must call 213-713-5208 or 213-761-2651 to request shipping on a Tuesday or Wednesday. If you place your order late on Friday it will ship on Monday. Any orders placed on Saturday, Sunday or holidays will ship the following Monday, Thursday or Friday, whichever comes first. If you would like your order sooner, please call us at 888*645*2229 or email us at info@rockinbabysling.com. [Back to Top]

Are shipping costs refundable?

We do not refund any shipping costs. If we make a mistake with your order or if there is a flaw of any type, we will pay any shipping to correct the mistake. [Back to Top]

What if I accidentally provided an incorrect address?

If we need to re-ship an order because we were provided with an incorrect or invalid address, the customer will be responsible for the shipping costs and will have to repurchase the Rockin' Baby item. If the original comes back to us, we will happily refund your second purchase. [Back to Top]

What if the US Post Office doesn't deliver to my home?

If you need your item shipped via a method other then US Priority Mail, please choose UPS as your shipping option or call us at 888*645*baby or email us at info@rockinbabysling.com. We will happily ship with any carrier of your choice, as long as the customer pays for the expense. We can email you a bill for the costs, or accept a credit card over the phone. [Back to Top]

Will I receive a tracking number for my shipment?

When we ship your package, we will send you an email with a USPS tracking number. Once your Rockin' Baby Sling or Pouch has left the shipping department, Rockin' Baby has no control over your package. The tracking number only tells us when your Rockin' Baby item is delivered. If the USPS tracking systems shows that a package was delivered, but you have not received it, please contact us right away so we can file a claim with the US Postal Service on your behalf. [Back to Top]

What countries do you ship to?

We ship anywhere and everywhere.  When you place an order you will be charged for shipping then. It is USD $31.00 for one item. Occasionally we will send an email about additional shipping charges for remote destinations, requesting a payment for the costs. We ship via International Priority Mail which usually takes 5 to 10 days to arrive. If you'd like your item shipped via a different method or insured please email us at info@rockinbabysling.

Once your order has left the US, it is no longer trackable. Rockin' Baby is not responsible for any lost or stolen packages, any duties or taxes you may have to pay, or orders being held in customs. If you refuse an international package and it comes back to us with return shipping charges, you will be billed for those charges.

*Please make sure to double check your address if you choose to pay via Paypal, we only ship to the address provided to us from Paypal. If you are not able to provide the correct address through Paypal you can email us the updated address. [Back to Top]

Other Helpful Resources

If you need any additional assistance, especially during weekends or after hours, please take a look at the helpful resources below:[Back to Top]

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how to wear

carrying positions

sizing chart

stores list

benefits

testimonials

safety

instructional video: slings

instructional video: pouches

Find help with common sling problems at thebabywearer.com